Use ECO20 : For 20% OFF Ecosmart Fire Products Use 5SPECIAL : For 5% OFF Lightings Customer Featured Reviews: ⭐⭐⭐⭐⭐
❯
❮
0
0
Bag (0) 0
Use ECO20 : For 20% OFF Ecosmart Fire Products Use 5SPECIAL : For 5% OFF Lightings Customer Featured Reviews: ⭐⭐⭐⭐⭐
❯
❮
Whatsapp Phone Email Live Chat
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Cross Decorative Luminaire In Chrome LL00025
Zoom
PRODUCT INFORMATION
PRODUCT INFORMATION
MinH-MaxH MinH: 56 cm MaxH 170 cm
Canopy/Base Size Canopy 20 cm x 12 cm
Shade Height (cm) N/A
Shade Width (cm) N/A
Body Measurements Dia: 40 cm x H 26 cm
Colour Chrome
Material Glass,Crystal & Metal
Cable Finish Transparent cable
Style Contemporary
Height Adjustable Height adjustable during installation
IP Rating IP20
Dimming Yes
Plug Type N/A
Bulb Type 4 x 40w Max E14
Number of Boxes 1
Shipping Weight (Box 1) 14 kg
Carton Measurements 48 cm x 48 cm x 37 cm
Shipping Weight (Box 2)
Carton Height (Box 2)
Carton Width (Box 2)
Carton Depth (Box 2)
Assembly Required Yes
Warrenty 2 Years
SHIPPING
SHIPPING
If you want to know more about

  • What happens after I place the order?
  • How will my order be delivered?
  • Where do we deliver?
  • Where and when do we offer the 2 Person Delivery Service?
  • How do you ask for the 2 Person Delivery Service?
  • etc...


Read more about our Shipping Process
RETURN & REFUND
RETURN & REFUND
If you want to know more about

  • Cancelling your order?
  • How returns are initiated?
  • etc...


Read more about our Return & Refund Process
FAQ
FAQ
Any questions? Visit our FAQ page (here)
Hot
New
In stock
Pre-order
Out stock

PRODUCT CODE / SKU: LL00025

Cross Decorative Luminaire In Chrome LL00025

£396.00

or 3-monthly free-interest installment of £132.00 or in 30 days. Checkout and choose Klarna
or 4-monthly interest-free installment of £99.00 Checkout with Paypal for Paypal Credit
or 4 monthly installment of £99.00 . No interest, no fee. Checkout and choose Clearpay Clearpay
or 6-weekly interest-free installment of £66.00 . Checkout and choose Laybuy Laybuy
ABOUT ITS DIMENSION
ABOUT ITS DIMENSION
  • Height: 260mm | 10.24inches
  • Width: 400mm | 15.75inches
  • Length: 400mm | 15.75inches
  • Weight: 12kg | 26.46lbs
ABOUT ITS STOCK LEVEL
ABOUT ITS STOCK LEVEL
Stock Level: Out stock
Stock Level: In stock
Last Stock Update: 2024-12-21 at 2:00am
ABOUT ITS SHIPPING INFO
ABOUT ITS SHIPPING INFO
Free Shipping
UK Mainland: 2-4 Working Day Delivery
Northern Ireland: 5-7 Working Day Delivery
Shipped From UK Mainland
Can be shipped to UK Mainland & Northern Ireland
VARIANTS: SIZE & FINISH
Cross Decorative Luminaire In Chrome LL00025
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Chrome LL00025

SKU: LL00025

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN042CH4DECO > Cross Decorative Luminaire In Chrome

Product Inspiration MinH-MaxH MinH: 56 cm MaxH 170 cm Canopy/Base Size Canopy 20 cm x 12 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 40 cm x H 26 cm Colour Chrome Material Glass,Crystal & Metal...

£396.00
Cross Decorative Luminaire In Chrome LL00027
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Chrome LL00027

SKU: LL00027

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN065CH6DECO > Cross Decorative Luminaire In Chrome

Product Inspiration MinH-MaxH MinH: 42.5 cm MaxH 170 cm Canopy/Base Size Canopy 9.5 cm x 14.5 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 65 cm x H 23 cm Colour Chrome Material Glass,Crystal & Metal...

£656.00
Cross Decorative Luminaire In Chrome LL00029
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Chrome LL00029

SKU: LL00029

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN082CH5DECO > Cross Decorative Luminaire In Chrome

Product Inspiration MinH-MaxH MinH: 34.5 cm MaxH 173 cm Canopy/Base Size Canopy 2.5 cm x 12 cm x 62 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements L: 83 cm x H:22 cm x W:28 cm Colour...

£546.00
Cross Decorative Luminaire In Gold LL00026
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Gold LL00026

SKU: LL00026

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN042GD4DECO > Cross Decorative Luminaire In Gold

Product Inspiration MinH-MaxH MinH: 56 cm MaxH 170 cm Canopy/Base Size Canopy 20 cm x 12 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 40 cm x H 26 cm Colour Gold Material Glass,Crystal & Metal...

£401.00
Cross Decorative Luminaire In Gold LL00028
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Gold LL00028

SKU: LL00028

AVAILABILITY: In stock (0 items)

PRODUCT TYPE: Pendant Light > Brent > BREN065GD6DECO > Cross Decorative Luminaire In Gold

Product Inspiration MinH-MaxH MinH: 42.5 cm MaxH 170 cm Canopy/Base Size Canopy 9.5 cm x 14.5 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 65 cm x H 23 cm Colour Gold Material Glass,Crystal & Metal...

£682.00
Cross Decorative Luminaire In Gold LL00030
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Gold LL00030

SKU: LL00030

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN082GD5DECO > Cross Decorative Luminaire In Gold

Product Inspiration MinH-MaxH MinH: 34.5 cm MaxH 173 cm Canopy/Base Size Canopy 2.5 cm x 12 cm x 62 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements L: 83 cm x H:22 cm x W:28 cm Colour...

£568.00
MESSAGE
Whatsapp WHATSAPP
Phone PHONE
Email EMAIL
Live Chat LIVE CHAT
WANT FURTHER DISCOUNT?
USE 5SPECIAL FOR 5% OFF FIRST TIME PURCHASE.
Add To Wishlist Added To Wishlist
Add To Compare Added To Compare
Klarna
Paypal Credit
Clearpay
Laybuy
Laybuy
American Express
Apple Pay
Diners Club
Discover
Google Pay
Maestro
Mastercard
PayPal
Shop Pay
Visa
PRODUCT INFORMATION
PRODUCT INFORMATION
MinH-MaxH MinH: 56 cm MaxH 170 cm
Canopy/Base Size Canopy 20 cm x 12 cm
Shade Height (cm) N/A
Shade Width (cm) N/A
Body Measurements Dia: 40 cm x H 26 cm
Colour Chrome
Material Glass,Crystal & Metal
Cable Finish Transparent cable
Style Contemporary
Height Adjustable Height adjustable during installation
IP Rating IP20
Dimming Yes
Plug Type N/A
Bulb Type 4 x 40w Max E14
Number of Boxes 1
Shipping Weight (Box 1) 14 kg
Carton Measurements 48 cm x 48 cm x 37 cm
Shipping Weight (Box 2)
Carton Height (Box 2)
Carton Width (Box 2)
Carton Depth (Box 2)
Assembly Required Yes
Warrenty 2 Years
See Similar Items From The Same Collection & Range
Cross Decorative Luminaire In Chrome LL00025
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Chrome LL00025

SKU: LL00025

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN042CH4DECO > Cross Decorative Luminaire In Chrome

Product Inspiration MinH-MaxH MinH: 56 cm MaxH 170 cm Canopy/Base Size Canopy 20 cm x 12 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 40 cm x H 26 cm Colour Chrome Material Glass,Crystal & Metal...

£396.00
Cross Decorative Luminaire In Chrome LL00027
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Chrome LL00027

SKU: LL00027

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN065CH6DECO > Cross Decorative Luminaire In Chrome

Product Inspiration MinH-MaxH MinH: 42.5 cm MaxH 170 cm Canopy/Base Size Canopy 9.5 cm x 14.5 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 65 cm x H 23 cm Colour Chrome Material Glass,Crystal & Metal...

£656.00
Cross Decorative Luminaire In Chrome LL00029
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Chrome LL00029

SKU: LL00029

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN082CH5DECO > Cross Decorative Luminaire In Chrome

Product Inspiration MinH-MaxH MinH: 34.5 cm MaxH 173 cm Canopy/Base Size Canopy 2.5 cm x 12 cm x 62 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements L: 83 cm x H:22 cm x W:28 cm Colour...

£546.00
Cross Decorative Luminaire In Gold LL00026
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Gold LL00026

SKU: LL00026

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Brent > BREN042GD4DECO > Cross Decorative Luminaire In Gold

Product Inspiration MinH-MaxH MinH: 56 cm MaxH 170 cm Canopy/Base Size Canopy 20 cm x 12 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 40 cm x H 26 cm Colour Gold Material Glass,Crystal & Metal...

£401.00
Cross Decorative Luminaire In Gold LL00028
Hot
New
In stock
Pre-order
Out stock

Cross Decorative Luminaire In Gold LL00028

SKU: LL00028

AVAILABILITY: In stock (0 items)

PRODUCT TYPE: Pendant Light > Brent > BREN065GD6DECO > Cross Decorative Luminaire In Gold

Product Inspiration MinH-MaxH MinH: 42.5 cm MaxH 170 cm Canopy/Base Size Canopy 9.5 cm x 14.5 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 65 cm x H 23 cm Colour Gold Material Glass,Crystal & Metal...

£682.00
See More Pendant Lights
Decorative Luminaire In Crystal LL00179
Hot
New
In stock
Pre-order
Out stock

Decorative Luminaire In Crystal LL00179

SKU: LL00179

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Richmond > RICH055CS10DECO > Decorative Luminaire In Crystal

Product Inspiration MinH-MaxH MinH: 19.5 cm MaxH 182 cm Canopy/Base Size Canopy 9.5 cm x 14.5 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements Dia: 80 cm x H 40 cm Colour Crystal Material Glass,Crystal & Metal...

£1,320.00
Pendant Light 60.5cm Diameter With Antique Brass Finish
Hot
New
-24%
In stock
Pre-order
Out stock

Pendant Light 60.5cm Diameter With Antique Brass Finish

SKU: PH0047

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > RV Astley > Colmar > 50462 > Dia60Cm Pendant

Our exquisite Pendant Light 60.5cm Diameter With Antique Brass Finish is part of our Lavish collection. This lovely contemporary Pendant Light is the epitome of luxury and design. It makes an eye-catching feature piece, perfect for any apartment living look....

£1,452.00£1,105.00
Hill Statement Luminaire In Brass LL00159
Hot
New
In stock
Pre-order
Out stock

Hill Statement Luminaire In Brass LL00159

SKU: LL00159

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > Notting > NOTT080BRA10STAT > Hill Statement Luminaire In Brass

Product Inspiration MinH-MaxH MinH: 131 cm MaxH 190 cm Canopy/Base Size Canopy 23 cm x 14 cm x 14 cm Shade Height (cm) N/A Shade Width (cm) N/A Body Measurements H: 130 cm x Dia x 80 cm Colour Brass...

£1,063.00
Pendant Gold Finish 60cm Diameter
Hot
New
-32%
In stock
Pre-order
Out stock

Pendant Gold Finish 60cm Diameter

SKU: PH0062

AVAILABILITY: In stock (-2 items)

PRODUCT TYPE: Pendant Light > RV Astley > Maive > 50169 > Dia60Cm Pendant

Our exquisite Pendant Gold Finish 60cm Diameter is part of our Lavish collection. This lovely contemporary Pendant Light is the epitome of luxury and design. It makes an eye-catching feature piece, perfect for any apartment living look. The Pendant Gold...

£1,411.00£967.79
Long Pendant with Cognac Brass and Antique Brass Finish
Hot
New
-37%
In stock
Pre-order
Out stock

Long Pendant with Cognac Brass and Antique Brass Finish

SKU: PH0048

AVAILABILITY: Out of Stock

PRODUCT TYPE: Pendant Light > RV Astley > Louis > 5320 > Long Pendant

Our exquisite Long Pendant with Cognac Brass and Antique Brass Finish is part of our Lavish collection. This lovely contemporary Pendant Light is the epitome of luxury and design. It makes an eye-catching feature piece, perfect for any apartment living...

£1,521.30£963.00
See More Products From The Same Designer
Flush luminaire in Chrome LL00210
Hot
New
In stock
Pre-order
Out stock

Flush luminaire in Chrome LL00210

SKU: LL00210

AVAILABILITY: In stock (-2 items)

PRODUCT TYPE: Flush Light > Wakefield > WAKE047CH5FLUS > Flush luminaire in Chrome

Product Inspiration MinH-MaxH MaxH: 12.5cm Canopy/Base Size Canopy 2.5cm x 10cm Shade Height (cm) H: 5 cm Shade Width (cm) W: 7 cm Body Measurements Dia: 47cm Colour Chrome Material Metal & Crystal Cable Finish N/A Style Contemporary Height Adjustable...

£150.07
Flush luminaire in Chrome LL00209
Hot
New
-2%
In stock
Pre-order
Out stock

Flush luminaire in Chrome LL00209

SKU: LL00209

AVAILABILITY: In stock (-1 items)

PRODUCT TYPE: Flush Light > Wakefield > WAKE036CH3FLUS > Flush luminaire in Chrome

Product Inspiration MinH-MaxH MaxH: 12.5cm Canopy/Base Size Canopy 2.5cm x 10cm Shade Height (cm) H: 5 cm Shade Width (cm) W: 7 cm Body Measurements Dia: 36cm Colour Chrome Material Metal & Crystal Cable Finish N/A Style Contemporary Height Adjustable...

£90.00£88.45
Wall luminaire in Chrome LL00208
Hot
New
-2%
In stock
Pre-order
Out stock

Wall luminaire in Chrome LL00208

SKU: LL00208

AVAILABILITY: In stock (-2 items)

PRODUCT TYPE: Wall Light > Wakefield > WAKE010CH1WAL > Wall luminaire in Chrome

Product Inspiration MinH-MaxH MaxH: 9cm Canopy/Base Size Wall Plate 9cm x 2.5cm Shade Height (cm) H: 5 cm Shade Width (cm) W: 7 cm Body Measurements W: 10cm x D: 13cm Colour Chrome Material Metal & Crystal Cable Finish N/A...

£35.00£34.40
Decorative Luminaire In Chrome And Clear LL00217
Hot
New
In stock
Pre-order
Out stock

Decorative Luminaire In Chrome And Clear LL00217

SKU: LL00217

AVAILABILITY: In stock (0 items)

PRODUCT TYPE: Pendant Light > Wimbledon > WIMB076CL12DECO > Decorative Luminaire In Chrome And Clear

Product Inspiration MinH-MaxH MinH: 22 cm MaxH 146 cm Canopy/Base Size Canopy 2.2 cm x 12 cm x 12 cm Shade Height (cm) H: 10 cm Shade Width (cm) W: 10 cm Body Measurements Dia: 76 cm x H 46...

£313.21
Flush Fitting Luminaire In Chrome And Clear LL00216
Hot
New
In stock
Pre-order
Out stock

Flush Fitting Luminaire In Chrome And Clear LL00216

SKU: LL00216

AVAILABILITY: In stock (0 items)

PRODUCT TYPE: Flush Light > Wimbledon > WIMB064CL7FLUS > Flush Fitting Luminaire In Chrome And Clear

Product Inspiration MinH-MaxH MaxH: 17 cm Canopy/Base Size Canopy 2.5 cm x 14 cm Shade Height (cm) H: 10 cm Shade Width (cm) W: 10 cm Body Measurements H: 17 cm x Dia: 64 cm Colour Clear Material Glass Cable...

£203.14
SHIPPING
SHIPPING
If you want to know more about

  • What happens after I place the order?
  • How will my order be delivered?
  • Where do we deliver?
  • Where and when do we offer the 2 Person Delivery Service?
  • How do you ask for the 2 Person Delivery Service?
  • etc...


Read more about our Shipping Process
RETURN & REFUND
RETURN & REFUND
If you want to know more about

  • Cancelling your order?
  • How returns are initiated?
  • etc...


Read more about our Return & Refund Process
FAQ
FAQ
Any questions? Visit our FAQ page (here)

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

Check Our Customer Featured Reviews

Discover What Our Customers Say About Us

RELATED PRODUCTS

WHAT ARE YOU LOOKING FOR?

View all products

Search for "{{ result }}"

MY BAG (0)
Your shopping bag is empty.
MY WISHLIST
VIEW WISHLIST
Your wishlist is empty.

About Your Right to Cancel

If you cancel your order but the item hasn’t been dispatched, then there will be no charge.

 

If you want to cancel your order after it has been dispatched or in transit, you will be asked to wait for the item to be returned to us either by you or our carrier. In this case, we will deduct the cost of the initial delivery from the refund. As an indicator, we estimated in 2020/21 that the average shipping cost for small and/or lightweight items was between £10+ VAT to £45+ VAT, and for large and/or items between £45+ VAT to £100+ VAT. We strongly advise you to check the dimensions of the product before placing the order. 

If you want to cancel your order within 14 days of receiving the goods, it is in your right. Please be aware that the cancellation period will expire after 14 days from the day on which you, or a third party other than the carrier indicated by you acquires, takes physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by email to info@featblueprint.com

 

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. 

Once the right to cancel period has expired we may still accept returns, although additional charges will be applicable. However, these regulations do not restrict the statutory right to cancel and do not apply during the 14 days cancellation period.

Items that are manufactured to order, such as items listed as bespoke, tailored or sur-measure are not returnable or refundable as they have been specially made for the customer. Once the production has started the order can no longer be cancelled.



What are the Effects of Cancellation

If you cancel this contract during the 14 day cancellation period, we will reimburse all payments received from you, excluding the costs of delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than – 

(a) 14 days after the day we receive back from you any goods supplied, or 

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or 

(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

 

You will have to bear the direct cost of returning the goods.

 

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

About Returns

Thank you for shopping at featblueprint.com

If you are not entirely satisfied with your purchase, we are here to help to make returns as easy as possible. We do ask that you double check the dimension and the specification of the product before placing the order to minimize the risk of having to return the item.

We know that each case is specific and we engage ourselves to resolve each issue on an individual basis with the best possible service.

If you are not happy with your product, please contact us within 14 days after the delivery date to solve your issues. 

Any goods that you want to return must be unused, not installed or switched on. We cannot accept any returns for items listed as ‘bespoke’, ‘tailored’, ‘sur-measure’, or items listed as ‘used’ or ‘second hand’.

You have the right to exercise your right of return 14 after the product has been delivered under the following condition:

As you are responsible for the item once delivered to you, all returns must include:

  • Product(s), including Free Gifts returned in their Original Condition
  • Their Original Packaging
  • All Included Accessories & Materials

We strongly advise that you take and send us a picture of the product before the return. We reserve the right to refuse returns if the item is not collected in its original packaging.

To exercise the right of return, you must inform us of your decision to cancel this contract by a clear statement by email to info@featblueprint.com

 

What if you have installed / used or assembled an unwanted item?

Once an item is installed, used or assembled, the item is marked as an item that has been used. In this case, we cannot accept a return for the items as we can no longer sell the product as ‘new’. 

 

However, we will work with you to find a suitable solution if applicable. This may include levying the costs of the goods from the refund. Please be aware that you will be responsible for the shipping costs for the return and the return.

 

What are the Return Shipping Costs and Responsibilities

The shipping costs for the return are chargeable. You are held responsible for the return, including cost, shipping damaged or missing parts. 

 

Please contact us if you need any help. We will try our best to help you and for some products we can arrange the return on your behalf. We estimated in 2020/21 that the average shipping cost for small and/or lightweight items was between £10 + VAT to £45 + VAT, and for large and/or items between £45 + VAT to £100 + VAT if applicable.

 

When returning the item, we will send you the shipping address. We will advise you to send the item via a 2 man delivery service with the signature option as some of our products are fragile. You will be asked to take pictures of the item showing all the parts before the delivery and to provide a tracking number. Please be aware that the return must be completed within 14 days after you have asked for a return. Otherwise, we might seek for an arrangement

 

At the delivery date, the item will be inspected. We reserve the right to reject the return if any damages on the packaging are found. We will also unpack and inspect the item. We also reserve the right to reject the return application if any damage or missing part were found not and notified to us prior to the shipping.

 

If the inspection is successful, we will initiate the refund immediately. Most of our customers receive their refund the same day we initiate the refund. This depends on how fast your bank can capture our refund. We will email you the result of the inspection and confirm that the refund has been initiated.




How To Return Products To Us

We try to make the return process as smooth as possible and we commit ourselves to act as quickly as possible when courtoisie is applied. Please follow the step-by-step guide below so that we can get everything sorted as fast as possible.

Step 1: Email Us

To return any item, it is simple: Just send us an email at info@featblueprint.com

Your email should have the following information so that we can process a return. Any missing information will slow down the process. 

  • Your name
  • Order reference number
  • Your Address
  • Email address
  • Contact number
  • Date of purchase
  • Date the goods were received by you
  • If you originally ordered multiple items, which do you want to return?
  • Reason for return.

 

Please state the reason for your return. If you have no reason or do not wish to provide any, you have the right not to give any reason. In this case, please let us know by stating “no reason”.

When we approve a return, please send the product along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund.

 

Step 2: Sending Us Back The Item

Prior to shipping back the item, we ask the customer to provide us with pictures showing that all parts have been put back to its original packaging and that the item is not damaged.

 

When returning the item, we will send you the shipping address. We will advise you to send the item via a 2 man delivery service with the signature option as some of our products are fragile. You will be asked to take pictures of the item showing all the parts before the delivery and to provide a tracking number. Please be aware that the return must be completed within 14 days after you have asked for a return. Otherwise, we might seek for an arrangement

 

Some of our products may have delicate physical properties and the transportation of these items is a difficult business. If the item you wish to return has delicate physical properties please make sure that any courier used is aware that the contents of the shipment could contain delicate items. Also, make sure that any courier shipment is fully insured to the value of the shipment (retail price). 

Step 3: Inspection

At the delivery date, the item will be inspected. We reserve the right to reject the return if any damages on the packaging are found. We will also unpack and inspect the item. We also reserve the right to reject the return application if any damage or missing part were found not and notified to us prior to the shipping.

 

Step 4: Refund

 

If the inspection is successful, we will initiate the refund immediately. Most of our customers receive their refund the same day we initiate the refund. This depends on how fast your bank can capture our refund. We will email you the result of the inspection and confirm that the refund has been initiated.

 

This procedure also applies for the free gift (if you have received one) and if you are returning all your orders placed. Please understand that the free gift is to be shipped within the 14 days period to make the return complete. 



Damaged Or Faulty Items Received By You

If you see visible signs of damage on the packaging, please take a picture, and endorse the delivery note accordingly and kindly refuse the delivery. In this case, if you wish to accelerate the replacement process, please send us an email at info@featblueprint.com, describing your case with your order number and the pictures. One of our agents will be dedicated to you until we have shipped the replacement to you.

 

In the event of no sign of damage on the packaging and the delivery has been signed, you will have 24h to notify us if there are any damages. We strongly advise you to unpack the goods as soon as you receive them. In this case, please send us photos of the damaged part. A QA assistant will examine them and we will send a replacement accordingly. Please be aware that the item must be re-packed back to its original packaging before being replaced.

 

If your product arrives incomplete or missing some parts, we will always opt to send out the missing parts and a technician to fit them.

We will not accept claims for damage if this hasn’t been noted within 24h after the delivery. But we will always look for a suitable solution.

 

Bespoke / Tailored / Sur-measure Ordered Item

Items that are manufactured to order, such as items listed as bespoke, tailored or sur-measure are not returnable or refundable as they have been specially made for the customer.

However, if the goods arrived damaged, incomplete or if the order is incorrect due to our manufacturer's proven error, then they may be returned if required.

Once the production has started the order can no longer be cancelled.



Contact us

 

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone: 020 8144 5142
  • By email:  info@featblueprint.com

    Drop Us A Line

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

    Thanks for contacting us. We'll get back to you as soon as possible.

    Continue shopping

    This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

    PRIVACY POLICY
    ACCEPT
    Cross Decorative Luminaire In Chrome LL00025

    Cross Decorative Luminaire In Chrome LL00025

    £396.00